Question 1

Why isn’t Dealwriter working correctly?

Accepted Answer

Most issues can be fixed with a quick reset:
Log out and log back in to Dealwriter.
Do not use a bookmarked link. Instead, type the Dealwriter URL directly into your browser.

✅ This solves most problems for users.

Question 2

What else can I check if I'm still having trouble?

Accepted Answer

Make sure:
Your browser is updated to the latest version.
You clear your browser's cache and cookies.
Your computer’s operating system is up to date (Windows or Mac).

Question 3

I’m getting an error when uploading stips. What should I do?

Accepted Answer

Click the upload link provided in Dealwriter.
Log out and log back in using the main Dealwriter URL (not a bookmarked link).
Try uploading again.

Still not working or after hours?
Email your stips to: anhfunding@lobelstips.com
Use your deal number in the subject line.

Question 4

My deal is stuck and won’t return a decision.

Accepted Answer

This usually happens due to formatting issues in the entry fields. Please:
Double-check all inputs.
Avoid using special characters like #, @, *, commas, or hyphens in the address or other fields.

Question 5

I still need help.

Accepted Answer

We’re here for you. If you’re still having trouble:
Let us know the steps you’ve already tried.
Tell us your browser and computer type (e.g., Chrome on Mac).
We'll get it sorted as soon as possible.

You can call us at:
(714) 995-3444 Local
(800) 871-8051 Toll Free

📩 Prefer email? Reach out to dwsupport@lobelfinancial.com

Frequently Asked Questions

Find answers to commonly asked questions.

Why isn’t Dealwriter working correctly?

What else can I check if I'm still having trouble?

I’m getting an error when uploading stips. What should I do?

My deal is stuck and won’t return a decision.

I still need help.

Dealer Inquiry Form